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- Payment Terms
Our baby gear rental services are designed to provide families traveling across the United States with a safe, convenient, and reliable experience. By placing a reservation, customers agree to the following payment terms and conditions.
Reservation Payments
Full payment or a partial deposit may be required at the time of booking to confirm your reservation. All payments are processed securely through trusted third-party payment providers.
Accepted Payment Methods
We accept major credit cards, debit cards, and other secure online payment methods available during checkout.
Pricing and Rental Period
Rental pricing is based on the selected products, rental duration, delivery location, and optional services. Minimum rental periods may apply for certain baby equipment items.
Delivery and Service Fees
Additional delivery, setup, cleaning, or late-night service fees may apply depending on your location and delivery schedule. Any applicable fees will be clearly displayed before checkout.
Security and Fraud Protection
For customer protection, all transactions are monitored for fraud prevention and payment security. We reserve the right to cancel or refuse suspicious or unauthorized transactions.
Cancellation and Refunds
Cancellation and refund eligibility may vary depending on the timing of the cancellation and reserved equipment availability. Approved refunds will be processed back to the original payment method.
Damaged or Lost Equipment
Customers may be responsible for excessive damage, missing parts, or lost rental items beyond normal wear and tear.
Taxes
Applicable local and state taxes may be added to your order where required by law.
Contact Information
If you have any questions regarding billing, payments, or rental charges, please contact our customer support team before completing your reservation.
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